Ivanti Neurons for ITSM & ITAM

This application allows you to access Ivanti Neurons for ITSM & ITAM on your mobile device. Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user. Push Notifications are enabled to receive the alerts on the go.

Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction.  Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.

Features:
• Incident
• Task
• Service Requests
• Service Catalog
• Knowledge Base
• FAQ
• My Items
• Alert
• Announcement
• Search

Requirements:
Active Ivanti Neurons for ITSM & ITAM Account
The new functionality added in this release requires version 2020.2 or later.